I’ve now been at e-Advantage Solutions for two months, the time has gone so quick!
I think being an apprentice is very good for myself and I think Pete would agree that it’s also benefited him, I’m enjoying learning all the time and being in a working environment. Interacting with clients was new to me when I started, so even answering the telephone was a bit worrying for myself but now I’m answering the phone with the correct telephone manner and trying to help the client out. I feel Pete has helped me a lot and I’ve learnt a lot from him and is a good person to work for if ever I get stuck I can ask him and he will help me out but as I’m progressing I’m starting to ask for less help.
With the apprenticeship I’m doing an NVQ I.T. Qualification with Smart Training. I have completed my induction and have just received the units I will be doing over the next months so as well as learning on the job I’m doing extra work with the NVQ. So this is nice that I’m progressing with two subjects at once.
I feel I have learnt a lot already by using all the different services we provide. I’m really enjoying working for e-Advantage Solutions and feel I’m making progress and learning all the time. I really like that I can be doing something different at any point of the day.
I’m enjoying coming to work which I know a lot of people don’t always say, which is nice and I feel the apprenticeship is going very well.