Coast to Capital harnessing gamified CRM to help local businesses

c2c

Neil was recommended by a friend of his at the Worthing Chamber of Commerce to use Pete and GAMIFICATION+ for the CRM system CRM.me.

He was very impressed with the initial greet with Pete and moved forward to trying it with his business.

Neil needed a system that would support Coast2Capital’s ‘business navigator growth hub’ which is a project that enables businesses to access information and advice regarding grants and funding and various useful business advice. There is a team behind this project that all work remotely, based in Brighton, Worthing, Chichester and London. He needed a system which would link them altogether and be able to log information for their clients and for them to be able to communicate to one another where it would all be logged.

The training from Pete was excellent. He explained the gamification side of CRM.me and how Neil could incentivise his employees with the reward system. Pete also provided brilliant business support and was always on hand when his help was needed in the beginning steps of Neil using CRM.me.

Using GAMIFICATION+ and CRM.me has enabled Neil to offer an even better business support system to his clients and his team now works more effectively together remotely.

Neil has described GAMIFICATION+ as very helpful and accommodating. Just a few months in Neil feels very confident when using this system.

Lisa

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