Do you add help buttons into Gamification projects?


On-boarding is an integral part of the gamification process, and is the first step in what makes games fun. If you didn’t teach your players how to play, then you wouldn’t be able to expect them to get to the end game content. This is true for all successful games. I am certain that you are aware that the beginning of the game is far easier than the end of the game. This is so people do not get stuck and need help.

But what if you get stuck?

Most games have a help section where the player can look back on previous tutorials to relearn game mechanics. The same would be for games in gamification. A help section where the player can relearn information necessary for the player to complete the day’s tasks. If the information that the player seeks is task specific however, the best place to look would be to e-sports for real games, or to colleagues in a gamified situation, just like the player would do if they got stuck at work anyway.

It is important to remember that if the player is stuck, the on-boarding may have not been designed well enough, or the difficulty needs to be allowed to be adjusted to allow it to be more accessible for everyone. It is also important to remember that tips should be given often to make the player feel valued and that there are always little ways in which they can improve.

About the author 

Pete Baikins

Pete Baikins is an international authority on gamification, a lifelong gamer, successful entrepreneur and a lecturer. As CEO of Gamification+ Ltd he mentors and trains companies world-wide on the use of gamification to solve business challenges. Gamification+ won the Board of Trade Award from the UK's Department of International Trade in January 2019.

Pete is co-host of the health gamification podcast Health Points and is also Chair of Gamification Europe, the annual conference for Gamification practitioners.

Pete is an Honorary Ambassador for GamFed (International Gamification Confederation), having previously been the Chair from 2014 to February 2019, whose aim is to spread best practices within and support the gamification industry.

After 15 years as a Lecturer on gamification and entrepreneurship at the University of Brighton he now guest lectures on Gamification at King’s College London and at ESCP Europe at post-graduate and under-graduate levels.

Over the past 20 years Pete has built and sold two businesses. One was in security software and the more recent one was a telecoms and internet connectivity business. He is also an Ambassador for Brighton & Hove Chamber of Commerce in the UK.

{"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}
Subscribe to get the latest updates